Please note for BATTERY MOTORS: Do not use any other screws apart from the small ones provided with the motors to attach the bracket adapter to the motor head. Use of any other screws will damage the motor. If you have lost any we can send you a spare, just contact us.
Please note: It’s important that the limits are properly set as per the instructions when programming your motors. Failure to do so may result in blind rolling past its limits and the base rail being caught up and behind the blind’s brackets, this could damage your blind.
Please note: For battery motors, the critical point when setting the limits is to pay attention to the “very important” step in the instructions which illustrates that the setting hole needs to be pushed in a third time after setting the TOP and BOTTOM limits to “SAVE” the limits into the motor’s memory. Failing to do so could result in the limits setting timing out and being forgotten by the motor.
Please Note: The roller blind MUST NOT be placed onto the brackets with the HOOK side first. Always insert the pin end side first, then the hook side.
Please Note: Also pay attention to the levelness of the brackets and if they have been installed straight, it’s important the hooks on the blind are inserted properly into the brackets and pushed down at installation time. If the brackets are twisted or out of level, over time this could potentially lift out or have the hook rest on the point of the bracket at which they are not designed to bear the load of the blind, creating a falling hazard.
Our motors do incorporate safety features where once the rated torque of the motor is reached, if the motor encounters resistance, it will stop rolling. However, as an added precaution we insist our customers pay attention to the above points.
Please note: Battery motors are shipped with a less than 20% charge, due to requirements and restrictions in transporting lithium-ion batteries. The motors MUST be charged to 100% prior to attempting to set the limits and programming the motor. Failure to do so may result in the blind receiver not operating properly causing the limits to not be set properly at time of installation, or the limits being forgotten by the motor.